It's fine if you want to collect information from your customers. But lately the Taco Bell in Boerne has been a little bit mixed up on their objective, I'm afraid. Along with your receipt, they'll give you a piece of paper with a phone number. At the drive-through window, in particular, they'll really encourage you to call the number and provide a report on your experience. Problem is, my experience there over the past couple months has been really crappy. So I'm all too happy to call, but doggone it if I'm calling to tell the folks how happy I am. So why would you encourage customers to call your corporate headquarters if you know (and they must know) already the experience is horrible? Maybe they have a good reason, I dunno. Mainly, I just wanted to vent about how much Taco Bell has let me down lately. Most of my close acquaintances know I've been addicted to the place since I was in my single digits.